Privacy Policy
Effective Date: 2025/05/27
Welcome to Pi Fame, a global marketplace where creators, sellers, and fans connect — powered by innovation and the Pi Network. This Privacy Policy outlines how we collect, use, store, and share your personal information when you interact with our platform through our website (PiFame.store) or any of our mobile or web applications (collectively referred to as the “Platform”).
Your privacy matters to us. By accessing or using our services, you agree to the practices described in this Privacy Policy.
1. Who We Are
In this Privacy Policy, references to “we”, “us”, or “Pi Fame” refer to the Pi Fame brand and its legal entities. References to “you” or “user” refer to you as an individual or a representative of a business accessing our Platform.
2. Information We Collect
We may collect the following types of data, either directly from you, from third-party integrations, or automatically when you use the Platform:
a. Information You Provide
- When registering for an account or using third-party logins (e.g., social media sign-ins)
- When participating in promotions, contests, surveys, or polls
- When submitting feedback, reviews, or support tickets
- When placing an order or requesting services
- When communicating with our support or sales teams
b. Transactional Data
- Payment and delivery details
- Order history and communication logs
- Participation in incentive programs
c. Technical and Usage Data
- Device information (IP address, browser type, OS)
- Location information (if using our mobile app with permissions granted)
- Website interaction data (via cookies, pixels, and tracking technologies)
d. Third-Party Shared Data
- Your email and/or phone number if shared with us by a third party who confirms your consent
- Data updates from service providers (e.g., updated shipping addresses)
3. How We Use Your Information
We may use your data for purposes including:
- Providing the services and features you request
- Processing transactions and delivering products
- Offering location-specific content and services
- Personalizing your shopping experience
- Notifying you of order updates, changes to our services, or relevant promotions
- Managing your participation in contests or loyalty programs
- Preventing fraud, ensuring network security, and enforcing legal rights
We may also aggregate and anonymize data for internal analysis, business performance tracking, and service improvement.
4. Who We Share Your Data With
We do not sell your personal information. However, we may share your data with:
a. Authorized Partners and Service Providers
Including but not limited to:
- Payment processors
- Delivery/logistics providers
- Marketing and advertising platforms
- Technical and customer support providers
These partners are contractually obligated to respect your privacy and only use the data as necessary to fulfill their services.
b. Advertising and Promotions
We may use data to show you relevant ads or offers, either directly or via partners. This may include sharing anonymized or segmented information with ad networks.
c. Legal or Business Transfers
- If required by law, regulation, or legal process
- To enforce our policies or protect our rights or users’ safety
- In case of a business acquisition, merger, or asset sale — your data may be transferred to the new entity
d. With Your Consent
We may share data in other ways if you explicitly give us permission to do so.
5. How We Store and Protect Your Data
a. Storage Locations
Your data may be stored and processed on secure servers located in or outside your country of residence. Some data may be stored in regions such as the U.S., Europe, or the Middle East to support our global operations.
b. Retention
We retain data only as long as necessary for legal, operational, or service-related purposes.
c. Security Measures
We use strong encryption, firewalls, and secure server technologies to protect your data. Only authorized employees or partners can access your personal information under strict confidentiality agreements.
Important: You are responsible for keeping your account password and device access secure. Always sign out from shared devices and do not share your login details.
6. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences and login status
- Analyze site usage and performance
- Deliver tailored content and offers
You can control or disable cookies via your browser settings, but some features may not function properly if cookies are disabled.
7. Your Rights and Choices
You have control over your personal data, including:
- Accessing or Updating Your Data: Log in to your account to view or edit your profile and settings.
- Marketing Preferences: Opt out at any time by clicking the unsubscribe link in our emails or adjusting your app/browser notification settings.
- Data Portability or Deletion: Contact us to request a copy of your data or to have your data deleted (subject to legal obligations).
- Cookies: Adjust cookie settings via your browser or device preferences.
We may retain a copy of your data for compliance, audit, or fraud prevention purposes even after changes are made.
8. External Links
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external platforms. We recommend reviewing their policies before submitting personal data.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be published on this page and become effective upon posting. We may also notify you via email or app notifications for significant updates.
We encourage you to review this page regularly to stay informed. Continued use of Pi Fame after changes implies your acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please visit contact page.